So next I logged onto the DC and looked at the printer there in control panel (looks normal). I uninstalled the printer and did a reinstall with a gpupdate /force, but that didn't change anything. The user has confirmed that on other employees computers the advanced tab is available and works normally. This is where the orientation lives, as well as other very commonly changed features. All of the other tabs are normal and he can print fine, he just can't change any of the advanced options. I remoted in and confirmed this, and I noted that the advanced tab of the normal printer properties dialog is also completely greyed out for him.
The DC has the print server role and we are sharing two printers, a Xerox copier and an HP Pagewide XL 3200 via group policy.Ī single user reported today that when printing from Adobe Acrobat XI, the "advanced" features are greyed out and non-changable for the HP Pagewide. This a Server2016 domain, workstations are all Win10-20H2. Ok - this must be a permissions issue, but I sure can't find it.
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